Salesforce

About

Customer 360, the world’s first real-time CRM, connects your marketing, sales, commerce, service, and IT teams around every customer. And with Salesforce Genie, our customer data platform, every interaction becomes automated, intelligent, and real-time, putting a little magic at every team’s fingertips.

Use Cases

Collaboration

• Collaborating with your teams, partners, and customers is effortless with Slack. Instant messaging, built-in apps, and automated workflows make everyday tasks easier — boosting efficiency and helping everyone do their best work from anywhere.

Marketing

• Win customers. Engage more efficiently. Build lifelong trusted relationships. All with data-first digital marketing.

Sales

• Max out efficiency with better automation, data, and intelligence. How? With sales force automation powered by AI

Commerce

• Deliver commerce your way — from discovery to delivery — on the platform trusted by industry-leading brands.

Service

• Connect every customer service experience in real time.