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Netlify’s commitment to protect your data

Netlify is committed to helping users understand the General Data Protection Regulation (GDPR), and to comply with its requirements. We’ve partnered with legal experts in Europe and the US to ensure that our products and contractual commitments are in line with GDPR regulations.

We’ll also continue monitoring best practices around GDPR compliance and update our commitments if they change.

About the GDPR

The GDPR is a European law that has the objective of protecting EU citizens’ personal information, and regulates how such data is collected, stored, and used. For more details about GDPR, please visit the following link.

Types of Personally Identifiable Information (PII) we collect

  • Access logs including the IP addresses of your site visitors, stored for less than 30 days
  • Login information
  • Customer contact information (company name, email, phone, physical business address)

Your obligations around data about your customers which you collect via Netlify

If you use our service to collect Personally Identifiable Information from your visitors, via form submission or other methods, you are solely responsible for its disposition.

What rights do I have regarding my information?

Under the GDPR regulations, residents of the European Union have strong rights related to the use of your data. Netlify chooses to apply these rights to all customers regardless of location. This includes things like:

  • knowing what information is being recorded and how it will be used
  • accessing and viewing the information
  • having your information erased on request
  • correcting the information about you
  • getting a copy of the information for yourself
  • restricting specific uses or stopping the usage of your information

EU Representative

Pursuant to Article 27 of the EU General Data Protection Regulation, VeraSafe has been appointed as Netlify’s representative in the European Union for data protection matters. VeraSafe can be contacted in addition to privacy@netlify.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form or via telephone at: +420 228 881 031. Alternatively, VeraSafe can be contacted at:

VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland

Data Processing Agreement (DPA)

You may download our DPA here:

Netlify DPA

Email the completed and signed DPA to privacy@netlify.com. The DPA has been pre-signed on behalf of Netlify. Upon receipt of the validly completed DPA by Netlify at this email address, the DPA will become legally binding.